Streamlining Utility Bill Payments in Anne Arundel County (2024)

It can be annoying to pay your utility bills, especially if you have to deal with a lot of different accounts and payment methods. But Anne Arundel County gives people many easy ways to pay their utility bills, such as online, over the phone, through the mail, or in person. This detailed guide will look at all of your options for paying your Anne Arundel County utility bill and give you tips on how to make the process go more smoothly.

Overview of Anne Arundel County Utility Bills

Anne Arundel County provides water, wastewater, and stormwater utility services to residents and charges utility bills accordingly. Common utility bills include:

  • Water and wastewater bills for water supply and sewer services
  • Watershed Protection & Restoration Fee for stormwater management
  • Front foot benefit assessments
  • Installment fee agreements

Utility bills are typically issued on a quarterly or monthly basis. If you don’t pay your bills on time, you may have to pay late fees, have your service cut off, or face other penalties. It is important to pay your bills promptly each billing cycle.

Ways to Pay Your Anne Arundel County Utility Bill

Anne Arundel County gives residents a number of payment options to make paying easier and more flexible. Here are the main methods available:

Pay Online

The most popular option is to pay your utility bill online through the county’s online payment system. You can pay with eCheck or credit/debit card. Cards accepted include Visa MasterCard, American Express, Discover PayPal, Google Pay and more.

Online payments can be made as one-time payments or you can enroll in autopay to have payments made automatically each billing cycle.

Pay by Phone

Call the payment phone line at 1-833-277-8723 to pay over the phone, You’ll need to provide your utility account number and payment details Payments can be made with eCheck or debit/credit card

Pay by Mail

You can mail in a check or money order payment to the address provided on your utility bill Be sure to include your payment stub from the bill Do not mail cash payments.

Pay in Person

Visit one of the county’s cashier office locations in Annapolis, Glen Burnie or Annapolis to pay your bill in person with cash, check or money order. You can also use the kiosks in the office lobbies to pay by credit/debit card.

Pay at Walmart

Arundel County partners with Walmart stores to allow in-person payments at local Walmart customer service desks. Fees may apply.

Enroll in Bank Autopay

Check with your bank to see if they allow automatic utility bill payments. The payment will be deducted from your bank account each billing cycle.

Tips for Streamlining Anne Arundel County Utility Bill Payments

Follow these tips and best practices to simplify and streamline paying your Anne Arundel County utility bills:

  • Go paperless – Opt out of mailed paper bills and access your bills electronically through your online account. You’ll get notifications when new bills are ready to view and pay.

  • Sign up for autopay – Automating your utility bill payments ensures they are paid on time every month without you having to remember.

  • Pay online – Paying online is fast and secure. Saving your payment details also speeds up the process for next time.

  • Schedule payments – Use the online system to schedule one-time or recurring payments for future dates. Useful for planning ahead.

  • Consolidate payments – If you have multiple utility accounts, consolidate to a single payment instead of paying each one separately.

  • Review payment history – Check your past utility bills and payment dates to better understand your usage and plan future payments accordingly.

  • Check for errors – Review bills carefully for any suspicious charges or unusual spikes in usage, and contact the utility if you suspect a billing error.

  • Compare payment methods – Compare the fees involved with different payment options to find the most cost-effective method for your needs.

  • Update account details – Keep your contact information and payment methods up to date on your utility account to avoid disruptions.

  • Get billing alerts – Set up notifications for when bills are ready, payments are made, balances are low, and any other billing events.

  • Ask about assistance – The county offers bill assistance programs for those having difficulty making utility payments.

Streamlining your utility bill payments reduces headaches and ensures you avoid late fees. Anne Arundel County offers a range of payment options – take advantage of the online, phone and automatic payment capabilities for maximum convenience and control. Contact the utility billing department with any questions on your account or payment methods. Consistently paying bills on time can also help improve your credit score. So implement these tips to take the pain out of paying your utility bills each month.

Our Bureau of Utilities Recognized as a Utility of the Future!

FAQ

What is the non-emergency number for Anne Arundel County?

Office of Emergency Management

(410) 222-0600

Police (Non-Emergency)

(410) 222-8050

Fire (Non-Emergency)

(410) 222-8200

BGE Power Outage

1-877-778-2222

Animal Control

(410) 222-8900

What is the front foot assessment in Anne Arundel County?

What is a Front Foot Benefit Assessment Bill? This is your share of the cost incurred by the County to construct the water or wastewater lines that provide public service to your community. This bill is sent to the property owner annually for 30 years. It can be transferred with the property to new owners.

What is the phone number for the Anne Arundel County water bill transfer?

For questions, please contact Customer Service at 410-222-1144.

What payment methods does Anne Arundel County use?

*All convenience fees are non-refundable Anne Arundel County uses Paymentus Corporation, a third party bill payment service for utility, real estate tax, personal property tax, and general billing online payments. Paymentus Corporation accepts Visa, MasterCard, Discover, AMEX, eCheck, PayPal, Venmo, Apple Pay, Google Pay, and Amazon Pay.

Does Anne Arundel County issue property tax bills?

Anne Arundel County issues business personal property tax bills for any business entity that has business assets located within our jurisdiction. Child Support Customer Service and Payment Information. Real property tax information for property owners in Anne Arundel County, MD.

How do I login to Anne Arundel County water?

If you already have an account, you just need to login to the Anne Arundel County Water site. Anne Arundel County Water accepts credit cards, debit, and direct deposit. Click here to login . Want to create a new account? You can create a new account on the Anne Arundel County Water website.

What services does Anne Arundel County provide?

Anne Arundel County provides quality drinking water and wastewater treatment to over 100,000 customers. See related services and information listed below. Fire flow tests provide actual pressure and flow data measured at specific fire hydrants (FH) within the County’s water distribution system.

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Streamlining Utility Bill Payments in Anne Arundel County (2024)

FAQs

What is the water surcharge in Anne Arundel County? ›

The Account Maintenance Charge is to cover the cost of meter reading and usage billing. For each usage bill based on metered service, the charge is $6.00. For each usage bill based on unmetered service, the charge is $3.00. For a residential property with an individual usage account, the charge is $15.00 per quarter.

How to pay front foot fee in Anne Arundel County? ›

Methods of Payment
  1. Pay Online. The County online bill payment option allows you to view your bill and make payments online at your convenience. ...
  2. Pay By Phone. To pay by phone, call 1-833-277-8723. ...
  3. Pay By AutoPay. ...
  4. Pay By Mail. ...
  5. Drop Boxes. ...
  6. Walk-in Payment. ...
  7. Bank AutoPay.

How often do you pay a water bill in Maryland? ›

Water and sewer bills are issued on a quarterly basis. Water usage charges are a property lien. The property owner is responsible for payment of the water/sewer charges.

Where does Anne Arundel County water come from? ›

Where Does My Water Come From? abundant water supply from four deep aquifers. Our 12 water treatment facilities draw water from the Patapsco, Patuxent, and Aquia Aquifers. Combined, our treatment facilities provide roughly 12 billion gallons of clean drinking water every year.

How much is a water bill per month in Maryland? ›

Introduction
#StateAverage Water Bill
13Maryland$46
14Tennessee$43
15Colorado$39
16Missouri$39
46 more rows

What is the water supply source for the drinking water in Anne Arundel County? ›

Our 12 Water Treatment Facilities draw water from the Patapsco, Patuxent, and Aquia aquifers. Combined, our treatment facilities provide roughly 12.6 billion gallons of clean drinking water every year. problems, especially for pregnant women and young chil- dren.

How late can you be on your water bill before they shut it off in Maryland? ›

How long do I have to pay my water/sewer bill before I'm disconnected for nonpayment? You have 30 days to pay your bill. At that time, a penalty will be added. You will have an additional 10 days from the due date before the account is shut off.

What is the average electric bill in Baltimore? ›

Monthly electric bills are a product of how much electricity you use per month and your electric rate. In Baltimore, MD, the average monthly electric bill for residential customers is $213/month, which is calculated by multiplying the average monthly consumption by the average electric rate: 1,258 kWh * 17 ¢/kWh.

How can I get help paying my water bill in Baltimore? ›

WATER BILL ASSISTANCE: The Water4All program offers a discount billing program for Baltimore City residents whose income is less than 200% of federal poverty guidelines. For example, for a 4-member household that would be less than $53,000 a year.

Is Anne Arundel County water fluoridated? ›

Fluoride is added to the water to aid in the prevention of tooth decay. After undergoing the treatment process, finished water enters the distribution system. It is then delivered to over 116,000 homes and businesses throughout Anne Arundel County.

What are Pfas in Anne Arundel County? ›

Anne Arundel County's drinking water remains safe and protected from contaminants, including the group of man-made chemicals labeled PFAS (per- and polyfluoroalkyl substances).

Is Annapolis water safe to drink? ›

We have a responsibility to protect our local water system for not only our drinking needs, but for our recreational and environmental needs as well. As you will read in this report, your drinking water meets all of the health and safety regulations, with no water quality violations.

What is the water table in Anne Arundel County? ›

Current levels range from 76.93 ft above sea level in northern Anne Arundel County (AA Bd 160) to 66.70 ft below sea level in the Arnold well field (AA Cf 167). Recent pumpage in Crofton ranged from 4.66 million gallons per day (Feb 2022) to 6.75 million gallons per day (Sept 2021).

Does Anne Arundel County get water from Baltimore City? ›

In addition to Baltimore City, DPW supplies water to the surrounding counties: Baltimore, Howard, Harford, Carroll, and Anne Arundel.

What is the average water bill in Glen Burnie MD? ›

The average Water & Sewer bill paid on doxo in Glen Burnie, Maryland was $162. Data shown is based on 694 doxo user accounts in this area.

How do I set up water in Anne Arundel County? ›

Call (410) 222-8455 for detailed instructions on proper installation of the water meter and a remote register. Note: The remote register must be installed 5' above ground level. Your plumber is also required to acquire a connection permit from the Department of Inspections and Permits.

References

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