How to use Amazon Fresh to get groceries delivered straight to your door (2024)

FAQs

How to use Amazon Fresh to get groceries delivered straight to your door? ›

How Amazon Fresh Works. Similar to most other grocery delivery

If you change your mind on In-Garage Delivery, you can use the Amazon Shopping app to change to doorstep delivery at any time.

Amazon Fresh offers Attended Delivery and Unattended Delivery, with Pickup options in select cities. Visit Amazon.com/Fresh to see if delivery or pickup is available in your area. Orders over $100 with a 2-hour delivery window are free with Prime and do not incur a service fee.

As long as your order doesn't include age-restricted items, choose an available time slot that works best for your schedule and we'll leave your items on your doorstep.

The technology allows customers to walk into a store using Amazon One (where customers can register their palm to connect with their payment method), a credit/debit card, or a mobile wallet app, shop for items and leave. Customers are automatically charged for their purchases.

Door Step Delivery – This delivery method involves getting the product delivered to your front door step. This means the delivery driver will NOT bring the unit inside of your home.

Delivery Information

To avoid disturbing you, delivery drivers may knock on the door, ring the doorbell, or directly contact you for delivery only between the hours of 8:00 am - 8:00 pm local time, unless your delivery is scheduled or requires a signature.

Amazon Fresh is a new grocery store designed from the ground up to offer a seamless grocery shopping experience, whether customers are shopping in store or online. We've taken our decades of operations experience to deliver consistently low prices for all and same-day delivery for Prime members.

A tip of $5 is automatically included in your Amazon Fresh checkout to cover the basic delivery service fee. However, changing your tip to reflect 15-20% of your order total is best, especially if you have placed a larger order.

In select stores where Just Walk Out shopping is available customers who opt for Just Walk Out Shopping can enter the store in three ways: They can scan the QR code in their Amazon app, use Amazon One to scan their palm to enter, or insert a credit or debit card linked to their Amazon account.

How does Amazon Fresh delivery arrive? ›

At checkout, you'll select your delivery date and a two-hour time window. Rather than relying on Whole Foods stores, the orders are fulfilled from local Amazon warehouses, then shipped by air and/or truck to your delivery location.

Do Amazon Fresh delivery drivers have to pack the groceries? No, the Amazon Fresh warehouse staff will do the packing for you. All you have to do is load up your own vehicle and head out to make your deliveries.

Unattended deliveries refer to those that are delivered to customers in bags that are temperature controlled so that if there isn't anybody to receive the order, the items will still stay fresh.

Delivery Information

The driver will put the package in your mailbox, if possible. If not, they leave it in your preferred safe place or a secure location. Some deliveries may require someone to be present.

Pay on Delivery (POD) includes Cash on Delivery (COD) as well as additional digital payment facilities via UPI / QR Code –Scan & Pay. Pay on Delivery is available as a payment method for all items that are Fulfilled by Amazon, Prime Eligible and some seller fulfilled items.

Certain restrictions prevent us from shipping certain products to all geographical locations. Restrictions for specific items may require the purchaser to provide additional information in order to ship the item. If we're unable to ship specific items to the address you selected, you'll see a notification at checkout.

Instead of having a package delivered to your home or business address, you can select a Pickup Location. You can choose to deliver eligible packages to Pickup Locations such as Amazon Lockers, Amazon Counter, or UPS AccessPoints™ Locations.